We ship from Newburgh, New York. Orders placed before 1 PM EST will ship out the same day. Same Day Shipping Guarantee.
Shipping Costs are calculated based on the total weight of products in your cart and the Shipping Address Zip code. You can use our estimator in your cart to see the Shipping estimate for different shipping methods.
We offer $3 flat rate shipping for orders between $50 and $100. Shipping is free for orders above $100 to addresses in the continental United States.
Flat Rate Packages weighing less than 16 oz. are shipped via USPS First Class (see estimated shipping times below) and those weighing more than 16 oz. are shipped via USPS Priority Mail (see estimated shipping times below).
Please note: Orders with any item that is classified as flammable will be shipped only through UPS Ground. Please see details here.
Drop ship products (including, but not limited to corsets by Orchard Corset, Astrobooty hip pads, and breast plates from Elea's Closet) ship directly from the respective suppliers under separate cover. Shipping cost and time specifics for these items are found in product description and/or special instructions on each product's page.
Flat Rate Shipping is NOT available for International Shipping.
Here are some of the more popular shipping methods we offer:
- USPS First Class to addresses within the Continental United States.
USPS First Class takes approximately 3 - 11 days for deliveries within the continental U.S. You can Track your package here. See Map below for the estimated number of transit days. Please note that these are estimates only based on historical data, and actual delivery time could vary. USPS First Class option is not available on certain class of products or on International Shipments. Please click here for details.
- Flat Rate Priority (USPS Priority Mail): Approximately 2 - 7 days for the continental U.S. (If you are closer to New York, it's faster.) You can track your package here. See Map below for the estimated number of transit days. Please note that these are estimates only based on historical data, and actual delivery time could vary. USPS Priority Mail option is not available on certain class of products or on International Shipments. Please click here for details.
- UPS Ground: See the map below for the estimated number of transit days. Please note that these are estimates only based on historical data, and actual delivery time could vary. We add one day to the UPS Ground Ship Times (in case anything goes wrong).
Yes! Orders above $100 ship free to addresses within the United States!
Yes! We offer $3 flat rate shipping via USPS for orders between $50 and $100, to addresses within the United States!
We have shipped to 50 countries so far and can't wait to ship to another 50. Click on the link below to see delivery times. Certain class of products are not available for international shipment. Click here for details.
- Costa Rica
- Hong Kong
- New Caledonia
- New Zealand
- Russian Federation
- South Africa
- United Kingdom
- South Africa
Please note that all shipments outside the United States may be subject to Import Duty / Tax / VAT which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient of the parcel, as we have no control over these fees and cannot predict what they may be.
When ordering from DragQueenMakeup, you agree to pay any Import Duty / Tax / VAT which may be imposed by your country's government. If you refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges note that you will remain liable for the purchase price of the product/s and any Import Duty / Tax / VAT or penalty imposed by your government. Most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. We do not refund original shipping charges for goods that are refused for delivery at customs. Customs policies vary widely from country to country and customs duties are not always applied. Therefore we ask that you contact your local customs/import/mail departments for rates before you place an order to avoid any surprises.
Unfortunately UPS can NOT deliver to Post Office Boxes! If you enter a PO Box for shipping, you will be given applicable US Postal Service shipping options. Note that flammable items cannot ship via USPS, so if you have any flammable items in your shopping cart, you will need to enter a street address for delivery.
Yes, we ship via the US Postal Service. Postal orders are delivered 1-5 days after shipping, Monday through Saturday. Orders shipping to P.O. Boxes and Military Addresses (APO, FPO, etc.) can ONLY be shipped via Priority or First Class Mail.
We are sorry, we cannot ship products from Kryolan or Ben Nye to International addresses. They can be shipped only to addresses in the United States.
We also cannot ship certain items marked as flammable to International Addresses. Please remove these items from your cart to complete your order with your remaining items.
Certain items we carry, such as spirit gum and latex, are flammable and considered hazardous materials by the U.S. Department of Transportation. These flammable items are not permitted to travel on airplanes, and can only be shipped via UPS Ground. Since the U.S. Postal Service considers Priority Mail as air, flammable items cannot be shipped via USPS First Class, USPS Priority Mail or UPS Air. If any item in your order falls into this category then the shipping option for the entire order is restricted to UPS Ground for domestic packages.
If your order is International, we are sorry that we cannot ship these restricted items to you. Please remove them from your cart to complete your order of remaining items.